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* IOM conducts user training workshop for National Police Commission on new Public Complaint Management System
Mon, Feb 18, 2019, 11:52 pm SL Time, ColomboPage News Desk, Sri Lanka.

Feb 18, Colombo: Under the United Nations Peacebuilding Fund Project 'Support to Strengthen Capacities to Undertake Reforms to Advance Peacebuilding and Transitional Justice Processes in Sri Lanka', the International Organization of Migration (IOM) is providing technical assistance to the National Police Commission (NPC) to develop and operationalize a Public Complaint Management System (PCMS).

As part of this work, a comprehensive system training program was delivered on 25 - 26 of January 2019 to all relevant officers from the NPC head-office and nine provincial offices, in preparation to the system rollout in March 2019, the IOM Sri Lanka said in a statement.

Public Complaint Management System (PCMS) is a web-based solution that will link all NPC offices through a single system, streamline public complaint investigation processes, and improve the monitoring, reporting and data analysis capacity of the NPC. IOM is committed to assist the NPC in their mission to foster a safe, secure and peaceful society through a credible, independent and professional police service.

"IOM continue to support the National Police Commission to deliver their mandate to contribute towards establishing an independent and professional police service," the statement said.


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