Lankapage Logo CP 19 YEARS
Go Home Home Serving the Sri Lankan community globally since 2000
go to

Leading News from Sri Lanka::

* Sysco's CAKE Guest Manager seats 200 million guests
Sun, Feb 17, 2019, 08:08 pm SL Time, ColomboPage News Desk, Sri Lanka.

Feb 17, Colombo: CAKE Guest Manager, the reservation, waitlist and table management solution by Sysco's restaurant technology platform, reached a significant milestone in December with more than 200 million guests seated.

CAKE Guest Manager can accommodate reservations, table management and floor plan visualization. It can work as a standalone product but is also seamlessly integrated with the CAKE Point Of Sale (POS) system. The application also includes a dynamic wait listing feature with customizable push notifications that keep customers informed of their seating availability.

"We want to create leading edge technology that makes a difference at every point of the foodservice journey," said Rasika Karunatilake, Sysco LABS Vice President/General Manager, speaking about the importance of the platform. "Guest Manager is an integral part of our restaurant technology platform and its exponential growth illustrates the impact that it's making."

Speaking about the more than 200 million guests seated milestone, Ben Whan, Senior Project Manager for Guest Manager, said, "In perspective, that's more than 62 percent of the entire U.S. population. What's also amazing, is that we only hit 100 million guests in 2016 - so we've doubled the total number of guests served in just the last two years."

In addition to the guests seated, more than 100 million guests have used the solution's application. Part of the solution's exponential adoption in the market can be attributed to it going beyond the standard functionalities of a table manager. Using built-in data analytics-based features such as repeat customer recognition and preference patterns, CAKE Guest Manager allows restaurant operators to identify and enhance the experience of repeat customers.

"We are very excited about reaching this milestone so soon and the team has many plans in the works to upgrade and innovate by anticipating the customer's future needs," said Kanchana Silva, Tech Lead for Guest Manager, speaking on this achievement and the team's plans for the future.

The Guest Manager team at Sysco LABS is currently working on a number of projects to ensure the continued success of the platform with plans to give the user interface an entirely new look, take further advantage of the solution's integration with the POS system and by giving merchants the ability to have two-way communication with guests soon.

CAKE LABS (Pvt) Ltd is the Sri Lankan based engineering and operations engine behind the integrated restaurant technology platform CAKE. CAKE Corporation, based in Silicon Valley (Redwood City, CA, USA), is a part of the fortune 500 company Sysco (NYSE: SYY).


ColomboPage - Recent 10 Stories ::
CEB announces power cut schedule
-- [11 minutes ago]
Indian HC hands over 98 houses built under Indian Housing Project to plantation workers in Nuwara Eliya
-- [30 minutes ago]
Police arrest 293 drunk drivers in special operation in Western Province
-- [51 minutes ago]
Sri Lanka PM launches construction of nearly $4 billion oil refinery in southern port city
-- [1 hour and 22 minutes ago]
Sri Lanka Navy arrests 11 Indian fishermen for illegally fishing in Sri Lankan waters
-- [9 hours ago]
Nine Iranians transporting 100 kg of heroin arrested in Sri Lanka's southern coast
-- [9 hours ago]
CSE and GRI to host a forum on Sustainability Reporting for Sustainable Development
Nations Trust Bank American Express official event partner at Fireside Chat 2019
Excavations of Mannar mass grave halted for three months
Sri Lanka's Prime Minister Ranil Wickremesinghe celebrates his 70th birthday today

Copyright © 2000, 2016 by (LLC) :
The news and other contents on ColomboPage are copyrighted property of, LLC. Any unauthorized use of any information on ColomboPage may constitute a violation of copyright laws. You need written permission to reproduce, republish, post, transmit, broadcast or distribute, material from this site from, LLC. However, news organizations or broadcasters in Sri Lanka may republish the news items in ColomboPage with proper acknowledgment to ColomboPage.