Lankapage Logo Recent Top Stories
CP 14 YEARS
Go Home Home Serving the Sri Lankan community globally since 2000
go to LankaPage.com

Leading News from Sri Lanka::

* Sri Lanka's power supplier aims to be customer friendly in new year
Fri, Jan 3, 2014, 10:20 pm SL Time, ColomboPage News Desk, Sri Lanka.

Jan 03, Colombo: Sri Lanka's power monopoly, the Ceylon Electricity Board (CEB) aiming to be the most customer friendly utility in the country this year has declared 2014 as the year of Customer Service Excellence.

The CEB has proposed a new strategy of transforming the state-owned enterprise to be the "most customer friendly utility in Sri Lanka" and has included several actions in the Corporate Plan 2014 -2018, the Government Information Department said.

The CEB aims to be the best customer oriented public sector organization by year 2015 through a vigorous program.

It will achieve this goal by focusing on employee attitudes in customer care and on the technical matters by improving quality of supply and reaching 100% electrification expansion.

The CEB in accordance with its declaration of 2014 as the year of Customer Service Excellence has structured a new payment method to introduce an electronic card for electricity bill payments.

The power monopoly has submitted a long term generation expansion plan for the period of 2013-2032 to the Public Utilities Commission focusing on least cost generation using low cost sources efficiently and providing reliable and quality electricity while expanding capacity.

ColomboPage - Recent 10 Stories
Rs. 5.7 million robbed from a stat bank ATM in Monaragala
-- [2 hours ago]
Sri Lankans urged to conserve water and electricity as rains not sufficient
-- [2 hours ago]
Prices of eye lenses to be reduced from next week
-- [3 hours ago]
Provincial Chief Ministers meet former President to unite Sri Lanka Freedom Party
-- [3 hours ago]
Extraordinary Gazette notification announces Right to Information Act to be enforced from February 3rd
-- [9 hours ago]
Renuka City Hotel honors and rewards 46 long serving employees
Sarath Fonseka to be questioned further on Lasantha Wickrematunge murder
Sri Lanka will try to negotiate separate trade agreements with Britain - PM
International Commission of Jurists calls on Sri Lanka to implement recommendations of Consultation Task Force
President pledges to increase funding for research and development

Copyright © 2000, 2014 by LankaPage.com (LLC) :
The news and other contents on ColomboPage are copyrighted property of LankaPage.com, LLC. Any unauthorized use of any information on ColomboPage may constitute a violation of copyright laws. You need written permission to reproduce, republish, post, transmit, broadcast or distribute, material from this site from LankaPage.com, LLC. However, news organizations or broadcasters in Sri Lanka may republish the news items in ColomboPage with proper acknowledgment to ColomboPage.