Lankapage Logo Recent Top Stories
CP 14 YEARS
Go Home Home Serving the Sri Lankan community globally since 2000
go to LankaPage.com

Leading News from Sri Lanka::

* Sri Lanka's power supplier aims to be customer friendly in new year
Fri, Jan 3, 2014, 10:20 pm SL Time, ColomboPage News Desk, Sri Lanka.

Jan 03, Colombo: Sri Lanka's power monopoly, the Ceylon Electricity Board (CEB) aiming to be the most customer friendly utility in the country this year has declared 2014 as the year of Customer Service Excellence.

The CEB has proposed a new strategy of transforming the state-owned enterprise to be the "most customer friendly utility in Sri Lanka" and has included several actions in the Corporate Plan 2014 -2018, the Government Information Department said.

The CEB aims to be the best customer oriented public sector organization by year 2015 through a vigorous program.

It will achieve this goal by focusing on employee attitudes in customer care and on the technical matters by improving quality of supply and reaching 100% electrification expansion.

The CEB in accordance with its declaration of 2014 as the year of Customer Service Excellence has structured a new payment method to introduce an electronic card for electricity bill payments.

The power monopoly has submitted a long term generation expansion plan for the period of 2013-2032 to the Public Utilities Commission focusing on least cost generation using low cost sources efficiently and providing reliable and quality electricity while expanding capacity.

ColomboPage - Recent 10 Stories
Sri Lanka parliament will be dissolved after April 23 - PM
-- [13 minutes ago]
Government to resolve potable water problems in Batticaloa district soon
-- [51 minutes ago]
Sri Lanka, UK seek enhanced economic and technical cooperation
-- [1 hour and 45 minutes ago]
Sri Lanka's Speaker calls for a special parliament sitting on Monday to debate removal of Chief Justice
-- [2 hours ago]
Commonwealth Secretary General arrives in Sri Lanka on a three-day visit
-- [3 hours ago]
US Assistant Secretary of State Nisha Biswal to arrive in Sri Lanka on Monday
-- [9 hours ago]
Sri Lanka's John Keells to continue Waterfront property project without gaming facility
Sri Lanka Elections Commissioner announces holding elections for two local bodies in North
Canada hopes for a transparent, responsive and pluralistic government in Sri Lanka
Complaint lodged with Sri Lanka Bribery Commission against the custodian of Temple of the Tooth in Kandy

Copyright © 2000, 2014 by LankaPage.com (LLC) :
The news and other contents on ColomboPage are copyrighted property of LankaPage.com, LLC. Any unauthorized use of any information on ColomboPage may constitute a violation of copyright laws. You need written permission to reproduce, republish, post, transmit, broadcast or distribute, material from this site from LankaPage.com, LLC. However, news organizations or broadcasters in Sri Lanka may republish the news items in ColomboPage with proper acknowledgment to ColomboPage.